Cobalt Frequently Asked Questions
What is Cobalt?
Cobalt is a platform for creators, entrepreneurs, and inventors of all sizes to launch their own products – all from one platform.
How does Cobalt work?
The Cobalt Marketplace allows Private Label Supplier and Contract Manufacturers in LatAm (Mexico, Central America, South America) to create a Cobalt Profile plus list and sell their products directly to SMBs and entrepreneurs in the Cobalt Marketplace.
What kind of Experts make up the Expert Marketplace?
The Expert Marketplace is made up of experts that can provide Creators who want to launch products with creative services in product and logo design, engineering services like prototyping and software development, business services like consulting patent help as well manufacturing services.
How do I sign up?
Signing up is easy – all you need is an email and password to get started. Once your account is created, you can set up your profile and add the service products you can offer.
How does funding work on Cobalt?
Cobalt facilitates the movement of money from Creator to Expert. That way, every time you accept a job, you can be confident that you will be paid for work completed in a timely manner.
How much does Cobalt cost?
Creating an account is free. When you accept an offer to complete a paid work assignment, Cobalt takes a 5% fee from the payout. Most platforms take 20%-40% – Cobalt takes only 5%.
How do I get selected to work on orders?
Based on your skills and service products that you input upon creating your account, our technology matches you to Creators who need your expertise. Creators can chat with you beforehand to make sure it’s a good fit. We encourage our Experts to help Creators as much as possible before being hired to ensure it’s a right fit.
Who are Cobalt Creators?
Cobalt Creators are people who come to the platform to launch products. They have briliant ideas but need Experts (like you) to help them get there.
What happens to all of the work I do? Do I own it?
What if I need help?
You should join our Expert Community on Discord! You can chat with Cobalt team members and other Experts. If you need even more help, you can email firstname.lastname@example.org
What kind of products are developed on Cobalt?
Cobalt makes it easy to develop products in the following categories:
2. Home + Garden
3. Apps + Technology
4. Fashion + Wearables
6. Travel + Outdoors
7. Food + Beverage
Why do you store my credit card information?
Cobalt uses Stripe (a third-party platform) to manage and store your personal information. Your bank information on-fiule makes it easy to get paid and make in-app purchases.
What makes Cobalt different than Fiverr and Upwork?
Platforms like Fiverr and Upwork take high fees and don’t provide buyers with an end-to-end solution. When you do work on Cobalt, you make more money because the fee is only 5%.
What is idea development?
What if the Creator is unhappy with the work I've done?
At Cobalt, we pride ourselves on the quality of our Experts. They are highly vetted. If a Creator is unhappy with work completed by an Expert and wants a refund, they must provide proof of all communications that very clearly shows that the Expert didn’t meet clearly stated expectations. To submit a request for a refund, email email@example.com.
It’s important to remember that creative work is inherently subjective and Cobalt reserves the right to decide whether or not a refund is fair. Before requesting a refund, we highly recommend that Creators constructively communicate with the Expert if they are unhappy with the work so that revisions can be made.